本人在嘉盛做了很久。由于具有一定盈利能力，曾经被嘉盛关闭过一次账户，当时资金全部退还。后来他们其他业务员知道我资金及交易量比较大。再度拉我进嘉盛。考虑到虽然被关闭账户，资金都能完全出金，加上嘉盛给我3%利息（资金限额5万美元），并有点差优惠，另外嘉盛原油交易比较好。我再度大资金入嘉盛平台。至今有1年多时间，今年市场波动不如往年，我的账户有亏有赢，总体盈利几万美金。最近两个月市场波动加大，我的账户盈利有所提升。尤其是10月15日，外汇市场有一个小型崩盘，我在底部做多美元对瑞郎。当日盈利1万9千多亏损近8千。总体获利1万1钱多。账户总盈利达到了5万美金然而第二天，嘉盛直接把我的账户禁止交易。因为之前曾被关闭账户，我要求出金。并联系客户经理了解情况，他说他也很抱歉，财务部门正在处理出金。然而迟迟没有出金消息。10月20日来了email在账户中直接扣除当天所有盈利资金，保留亏损资金，要求把所剩于资金出金。

我猜测嘉盛或许认为我做了剥头皮交易，然而该公司网站规定允许EA交易，我的交易有盈有亏，如何是剥头皮交易？我的EA交易系统本身就是超短线交易，利用指标进行合理的趋势反弹短线交易，在极端的情况下，开始会亏损，之后的交易会较大盈利，我使用这一交易方法4年多，总体盈利还是很客观。 myfxbook统计绝大多数交易是10分钟之内，1分钟之内交易也非常多。该公司如何能够做到鉴别盈利交易都是非合法交易，所有亏损交易都是正常交易？我当天的交易只是按照自身交易策略进行，并没有过度交易。

1. 嘉盛需要提供从何时起何时止，其服务器出现滞后现象，究竟滞后多久滞后时长多久，需要公布这一报告给所有交易员及公众，这段时间，嘉盛声称会进行对赌交易，由于这段时间是嘉盛自己的问题，那么嘉盛不应该利用这段时间进行牟利交易，合理地取消所有对赌单，而不是单纯账户中的盈利单（即对应嘉盛的亏损单）。

2.本人在执行自身的交易策略，本身都是超短线，并没有明显与自身交易策略风格不合规的交易。如果嘉盛认为某些单不合法，需要跟本人一一确认，如果我的策略因嘉盛服务器滞后出现的亏损，应一同归还。

3. 嘉盛需要指出这一滞后究竟是只存在于零售账户或者某一地区某个服务器还是包括机构账户等等，详细报告应该指出，这一滞后与嘉盛无关，嘉盛没有利用这一滞后牟利。但很显然嘉盛已经利用这一滞后和所谓合规条款，通过取消盈利单保留亏损单的方式，在我的账户中牟利。

1）

FOREX.com UK account 11112780- Termination NoticeInboxxKim Siu<KSiu@gaincapital.com>11:42 PM (10 hours ago)tome

Dear Ben Yun,

Please accept this email as formal notice regarding FOREX.com UK recent decision to close the above referenced FOREX.com account you hold with us and effectively terminate the customer agreement between your person and FOREX.com UK in full accordance with the agreement with such termination becoming effective as of the date of this email.As a result of a recent quality control review of your account activity, we determined we are no longer in a position to continue extending our services to you. As such, we have determined to close the account.Please note your account status has been changed to “Terminated” which bars further login and trading capabilities.Your account does not appear to have any open positions and have$185,656.03available to withdraw. To receive your funds, please complete, sign and submit the attached withdrawal request which is provided herein for your convenience.Should you have any questions following this communication,please do not hesitate to contact me.

Kind regards,Kim Siu

| Compliance Analyst | GAIN Capital – Forex.com UK Ltd.D:UK 44 (0)207 170 0770 x61023| e:KSiu@gaincapital.comw:www.forex.com25 Canada Square | 34th Floor | Canary Wharf | London E14 5LQ

2）

Dear Mr. Yun,

Gain Capital has conducted an audit of the trading activity on account 11112780. The result of this audit determined that the trading on 15 October 2014 was conducted on price latency arbitrage. In accordance of section 28.5 of the Customer Agreement you hold with Gain Capital:As the trading that occurred is a violation of this Agreement, Gain Capital will retain the ill-gained profits in the amount of $19,276.33.

Kind regards,Stephanie Bromm,

Compliance Manager | GAIN Capital – Forex.com UK Ltd.d:UK 44 (0) 207 170 0785 x61012| e:sbromm@gaincapital.com|w:www.forex.com34th Floor (cgc 34-03) | 25 Canada Square | Canary Wharf | London E14 5LQ

3)

Dear Mr. Yun,

After a review of your account, your complaint is not upheld and we now consider this matter closed. If you are unsatisfied with our decision on this matter, you may refer your complaint to the Financial Ombudsman Service within six months from the date of this email. http://www.financial-ombudsman.org.uk/consumer/complaints.htm

Sincerely,Stephanie Bromm, Compliance Manager | GAIN Capital – Forex.com UK Ltd.d:UK 44 (0) 207 170 0785 x61012| e:sbromm@gaincapital.com|w:www.forex.com34th Floor (cgc 34-03) | 25 Canada Square | Canary Wharf | London E14 5LQ